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Shipping & delivery

Processing, tracking and delivery, clearly explained.

Last updated: November 5, 2026

We ship to eligible addresses available at checkout. Available delivery options, shipping charges and estimated arrival times are displayed during checkout when provided.

Processing time

Orders are usually processed within 1–3 business days, excluding weekends and holidays. Processing may take longer during busy periods.

Delivery estimates

Delivery dates are estimates, not guarantees. Carrier delays, weather, address problems, inventory routing, holidays and customs can affect when a parcel arrives.

Tracking your order

Once tracking is available, it is sent to the email address or phone number entered at checkout. A tracking link may take time to show its first carrier scan.

Shipping address

Check your delivery address carefully before placing an order. We may be unable to change it after the order is placed. An incorrect address can cause delays, a lost parcel or a returned shipment, and additional shipping charges may apply.

Delayed, lost or damaged shipments

If your parcel is delayed, missing or arrives damaged, email help@figandcoffee.com with your order number and the details. We will review the situation and help you with the next step.